Clinical consultation and care coordinationA pharmacist your team can call about medications.
Clinical consultation gives your nurses, clinicians and coordinators a pharmacist to call on complex cases. We look at the question in context, recommend a course of action, and follow it through to the prescriber, pharmacy, caregivers and family.
When medications change, everyone needs the same information.
Without a pharmacist in the loop, questions wait for the next appointment or land on busy prescribers, and changes reach caregivers late or incomplete.
When to call
- A new, stopped or changed medication
- A suspected side effect or interaction
- A hospital discharge with unclear orders
- A psychotropic change before a planning meeting
- A family or caregiver question about medications
- A pharmacy problem: refills, packaging or coverage
Connect medication information across the care team
Medication-change consultation
What's new, stopped or changed, what to monitor, and which side effects to watch for, explained for the people giving the medication.
Prescriber and psychiatry communication
Direct, concise communication with physicians and psychiatrists when a change is worth considering.
Pharmacy coordination
One point of contact with your current pharmacy for refills, packaging, order changes and problems.
Case conferences
Pharmacist input at IPP, interdisciplinary team and clinical meetings when medications are on the agenda.
Transitions of care
Reviews after hospital and ED visits, so changes are understood and carried out at home.
Families and coordinators
Plain-language updates for families, conservators and service coordinators.
Answers that are documented and followed through
Consult notes
Each recommendation and its rationale, in writing.
Prescriber contact
We reach the prescriber directly when a change is needed.
Care team update
Everyone who gives or monitors the medication gets the same information.
Tracking
Consults and their outcomes appear in your monthly report.
Questions about clinical consultation
How quickly do you respond?
Response times are set in your agreement, based on what your program needs. Consultation is not an emergency service: for urgent clinical problems, contact the prescriber or call 911.
Do you join IPP and clinical meetings?
Yes, when medications are on the agenda, so the team has a pharmacist's view before decisions are made.
Need a clinical medication resource for your organization?
Schedule a conversation about your population, workflow and medication-management needs. You'll speak directly with Stefania Ana, PharmD, MA.